I wish I could remember the name of the salesperson who helped us because he was amazingly professional, not pushy, very knowledgeable. He listened to what we wanted in a trailer and showed us that first. We had no intention of buying that day,and he did not put any pressure on us to do so. However, because of that and him finding exactly what we wanted, we bought a 2013 Microlite. We already knew the parts staff is great because we dealt with Campkins many many years ago and again this past summer when fixing the roof of a lemon trailer we had purchased.The lady and man who helped us out were very knowledgeable as well and did not try to over sell us. The gentleman who gave us the walk thru upon pick up again took a very relaxed attitude and did not rush us in the least. I must also admit it was nice to get a thank you gift for our purchase as well.Little things go a long way to great customer satisfaction and every department at Campkins seems to know how to please their customers.