We were in the market for a toy hauler to haul our motorcycles, and we saw a number of trailers at the RV show in Toronto. We fell in love with the Wolf Pack and came back a few weekends later to purchase the trailer. My wife and I were impressed by how smooth the process ran. We were told to enjoy the lounge while we waited for a salesman, our little dogs were encouraged to come in while we waited, and Nicole in Finance explained everything. On the day of our Orientation we found Siep to be very patient and knowledgeable even though this was a new trailer model. The walk-though of the parts department was great and we got 2 free chairs we had looked at previously. The nice little touch was the sign at the cash that welcomed us as new trailer owners. I think we received a great deal and the trip there was worth it. Highly recommended.