We purchased our first RV (used) this past October. From the initial visit to the final pick up, we were never disappointed. The staff were extremely knowlageable and provided many helpful tips. There was not one inch of the trailer that was not reviewed and shown to us. The trailer was spotless when we picked it up. There was a small glitch with our 5th wheel hitch being installed.......but the management went above and beyond to ensure we were completely satisfied and happy when we left! We were literally held by the hand and taken through every feature, every part, and every accessory that we would need immediately or consider for future. and what a pleasant surprise to receive 2 chairs! One thing off the list that we didn't need to buy! The staff accommodated every request and completely went out of their way to make sure we were happy. I can't thank you enough. Even though we only "trailered" for 30 days in the driveway......I'm confident that our first real adventure will be a success. I would highly recommend Campkins. Now proud to be a memeber of the "Campkins" family!