Bonnie and I moved up from a tent trailer to a 25 foot Palomino travel trailer that we located on Campkin’s website. The price was right so we made arrangements to meet with Brendan McFadyen to see the unit. It was the middle of winter, but Brendan braved the cold and showed us the unit taking time to answer our questions and make us feel comfortable, not warm but comfortable.. We put the deal together in the warm office and all of the arrangements were made. Everything was explained, financing, instore credits, orientation dates and more. Brendan even braved the cold when we called in for some measurments we needed for our pre-planning, thanks Brendan. On April 24th we attended for our orientation walk through which was handled by Alan Bridges. Alan did an awesome job of patiently taking the time to show us all of the features of our trailer. There were a couple of little things that needed attention and Alan made sure that they were noted and repaired when we picked the unit up. Diane was a pleasure to work with and even held our first payment over for a month as the fianace company had changed their requirements so we benefited as a result. Thanks Diane. The test drive was worth everything as we have never towed anything that big before, can’t remember who took us out but he was great a giving some great tips that have gone along way already. The walk through the store with our in store credits was well done with no pressure, just good information on what we might need and would find useful. They suggested an additional 50 foot power cord and I wondered if I would ever really need it. First campsite we where at, took every foot of it, thanks. Over all the whole expierence was enjoyable, no pressure, no hassle and no surprises, other than the two new chairs they gave us. Thanks Campkin’s we have already referred you to a couple of our friends and look forward to a long and trouble free relationship with you.