This is our first Travel Trailer and as such we were uneducated and uncertain what to look for in a Travel Trailer. The staff at Campkins did not rush the process and in fact took great care in ensuring that we were well educated throughout. They took the time to show us many different features that are available as well as the different sizes and what benefits would be enjoyed in each and every model. Once the decision was made the staff at Campkins handled it all, I had very little to do except to be excited and wait for the unit to be ready. On delivery day we were met by Alan and given an extensive walk through our Travel Trailer and shown every feature and how to get ready for our very first outing. What came next was meeting Marty who took us through the camp store shelf by shelf explaining what we should purchase for our first trip, what would be nice to have and what indeed was truly a luxury and could be purchased someday. This extra effort certainly was appreciated and ensured that what I needed to make the first trip a success would be at hand. The last step was in the service department where we were shown how to hitch the trailer, how to disconnect the trailer and how to adjust the electric brake unit. Wow, there was a lot to learn but the Campkins staff made it an enjoyable experience and gave me the assurance that my first trip would be a great time and guess what, it was. I cannot say enough, Campkins will always have my vote, this is the place to buy. Thank you Roland and the staff at Campkins.