What Our Clients Say
Bonnie and I moved up from a tent trailer to a 25 foot Palomino travel trailer that we located on Campkin’s website. The price was right so we made arrangements to meet with Brendan McFadyen to see the unit. It was the middle of winter, but Brendan braved the cold and showed us the unit taking time to answer our questions and make us feel comfortable, not warm but comfortable.. We put the deal together in the warm office and all of the arrangements were made. Everything was explained, financing, instore credits, orientation dates and more. Brendan even braved the cold when we called in for some measurments we needed for our pre-planning, thanks Brendan. On April 24th we attended for our orientation walk through which was handled by Alan Bridges. Alan did an awesome job of patiently taking the time to show us all of the features of our trailer. There were a couple of little things that needed attention and Alan made sure that they were noted and repaired when we picked the unit up. Diane was a pleasure to work with and even held our first payment over for a month as the fianace company had changed their requirements so we benefited as a result. Thanks Diane. The test drive was worth everything as we have never towed anything that big before, can’t remember who took us out but he was great a giving some great tips that have gone along way already. The walk through the store with our in store credits was well done with no pressure, just good information on what we might need and would find useful. They suggested an additional 50 foot power cord and I wondered if I would ever really need it. First campsite we where at, took every foot of it, thanks. Over all the whole expierence was enjoyable, no pressure, no hassle and no surprises, other than the two new chairs they gave us. Thanks Campkin’s we have already referred you to a couple of our friends and look forward to a long and trouble free relationship with you.
Darryl & Bonnie Campbell Milton ON
The Exclusive Campkin’s E-Manual
ALL YOUR TRAILER’S DOCUMENTATION AND MANUALS PLUS SO MUCH MORE
As of April, 2014 every owner of a New RV bought at Campkin’s RV Centre will receive a Galaxy Tablet. The tablets are designed to “enhance the customers RV experience and enjoyment” with pre-loaded:
- Manufacturer’s Owner Manual
- All Appliance and Component Manuals
- Campkin’s "How-To" documents and checklists
- Loads of RV Bookmarks
- Numerous RV Apps including Campkin’s RV, RV Care, GPS Navigation
The intent is to make RV use easier by putting all the information in the end users hands. Roland says, "We want our customers to have as much information and assistance as possible and by including this 'Virtual RV Resource' we can update them with the newest information keeping their manuals etc. up to date."
With the Operation Manuals Campkin’s has actually included more than what is usually in the printed package. “We went online and got the detailed manuals for every appliance and component including many that were not included with the factory manuals. Frame Manufacturer and material care manuals for wood, fabric and other products used in assembly, and we can send out updated information as it becomes available,” says Roland.
With the Campkin’s App the customer gets a “Loyalty Feature” that issues rewards for purchasing service and accessories from Campkin’s. Customers get merchandise and service using the new Loyalty Feature in the Campkins App on the Galaxy Tab.
In addition, the new Campkin’s RV mobile-ready website is featured with our online parts & accessory store, accessible anywhere in the world, so getting the latest deals and specials is just a ‘click’ away.
On the road customers can simply “snap a picture” with the Samsung Galaxy Tab, send it to the Campkin's Service Department to help illustrate the part or servicing issue and get instant advice and/or service location guidance.
With the numerous added apps and bookmarks, Campkin’s has taken RV Service to a whole new level.
Another popular app on the Campkin's Galaxy Tab is the RV Care App, linking customers to over 60 Canadian Dealers and over 150 affiliated American Dealers. All Campkin's customers are automatically RV Care members and are welcome at any of these RV Care dealerships while experiencing emergencies on the road.
For more information contact Roland Goreski, President and G.M., Campkin’s RV Centre at 1-888-743-9378.