What Our Clients Say
We picked up our new R Pod today. We were very impressed with the orientation process! It started with Allan and he showed us the trailer in detail,and then our business agent Diane who was great ( even got us a plate from the registry office last minute), our trailer test drive mechanic ( sorry forgot his name, retiring in a month), and finally Mike who took us around the store. He showed us everything we needed and didn't put uneasy pressure on us to buy! Even the young cashier called us on the phone because she thought we forgot our lawn chairs ( which were a gift from Campkins)! Every person we encountered in our visit were polite respectful, friendly, and perhaps most important they were very patient, and we never felt rushed once! We give them all 5 stars!
Glen Gardner Brampton ON
The Exclusive Campkin’s E-Manual
ALL YOUR TRAILER’S DOCUMENTATION AND MANUALS PLUS SO MUCH MORE
As of April, 2014 every owner of a New RV bought at Campkin’s RV Centre will receive a Galaxy Tablet. The tablets are designed to “enhance the customers RV experience and enjoyment” with pre-loaded:
- Manufacturer’s Owner Manual
- All Appliance and Component Manuals
- Campkin’s "How-To" documents and checklists
- Loads of RV Bookmarks
- Numerous RV Apps including Campkin’s RV, RV Care, GPS Navigation
The intent is to make RV use easier by putting all the information in the end users hands. Roland says, "We want our customers to have as much information and assistance as possible and by including this 'Virtual RV Resource' we can update them with the newest information keeping their manuals etc. up to date."
With the Operation Manuals Campkin’s has actually included more than what is usually in the printed package. “We went online and got the detailed manuals for every appliance and component including many that were not included with the factory manuals. Frame Manufacturer and material care manuals for wood, fabric and other products used in assembly, and we can send out updated information as it becomes available,” says Roland.
With the Campkin’s App the customer gets a “Loyalty Feature” that issues rewards for purchasing service and accessories from Campkin’s. Customers get merchandise and service using the new Loyalty Feature in the Campkins App on the Galaxy Tab.
In addition, the new Campkin’s RV mobile-ready website is featured with our online parts & accessory store, accessible anywhere in the world, so getting the latest deals and specials is just a ‘click’ away.
On the road customers can simply “snap a picture” with the Samsung Galaxy Tab, send it to the Campkin's Service Department to help illustrate the part or servicing issue and get instant advice and/or service location guidance.
With the numerous added apps and bookmarks, Campkin’s has taken RV Service to a whole new level.
Another popular app on the Campkin's Galaxy Tab is the RV Care App, linking customers to over 60 Canadian Dealers and over 150 affiliated American Dealers. All Campkin's customers are automatically RV Care members and are welcome at any of these RV Care dealerships while experiencing emergencies on the road.
For more information contact Roland Goreski, President and G.M., Campkin’s RV Centre at 1-888-743-9378.